SHOP WITH EASE & CONFIDENCE!
Just like other online companies like Amazon & eBay, items can be returned within 30 days of receipt of delivery. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.
When you return an item, your refund and how your refund is issued may differ based on the condition of the item, how long you've had the item and how the item was purchased.
IMPORTANT: A refusal of delivery is considered buyer remorse (changed your mind, found a better price, decided you wanted to order a different color, etc.). If you refuse the delivery due to the following reasons, we will only refund the item price. We will deduct return shipping costs and withhold a 20% restocking fee.
*NOTE: Products with no quality-related issues can be returned within 14 days of receiving your order. Any product that has been used does not qualify for a return under this policy. Returned items must be unused, with original tags and packaging. eFizzle is not responsible for return shipping fees.
Please contact our customer service at firstname.lastname@example.org for more details