Return Policy

Need to Return an Item?

You can reach our team via:

Phone: 518-888-3045

Please provide us a tracking number for all return items.

You can send your returns to:

NIAGARA FALLS, NY 14304's No-Hassle Return Policy

  • You may return any items to, for a product refund or exchange within 30 days of delivery of your shipment*
  • Refunds or exchanges are permitted for the following reasons:
  • Customer received wrong product, item damaged in transit or if an item was found defective upon receipt, at which time the customer must enter a claim to
  • Unless otherwise specified in the item listing on our website, on the receipt or packing slip, or in the following terms, will accept qualified and conforming products for exchange or refund within 30 days of the original purchase date.
  • We are unable to accept returns for any hygiene related items.
  • *Desktop and laptop computers, tablets, digital cameras and camcorders and other electronic devices may be returned or exchanged within 7 days of delivery of your shipment
  • *Opened but NON-DEFECTIVE items are subject to exchange or in-store credit only.
  • Defective items purchased with a voucher code or coupon are subject to exchanges only, a claim must be started with within two weeks of delivery.
  • Please contact our customer service team before sending any items back to us.